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Jacob R.

Travel Insurance

My family and I live in Cambodia and we worked ASA Inc to get all of our insurance policies. We were expecting a long and painful process of finding policies that fit all of our specific needs, but Alonso and his team made it very smooth and easy. They provided great information and took the time to answer all of our questions, big or small, and explained the complexities of the insurances in layman’s terms. We were able to find insurance that is perfect for us!

Now that we’ve had the policies for some time, his team is still very responsive and works with us to navigate issues we have in submitting claims and understanding our benefits. Living across the world from them, we have to rely on email to communicate and they are always quick to respond and helpful.

Grace C.

Travel Insurance

I have to take the time to express my sincere appreciation for the “Excellent Service” that you provide to our needs.

This miracle opportunity that has presented to our son has brought much happiness and STRESS to our lives. Indeed Patrick will pursue his dream and we pray that he makes good decisions and we also pray that he never has to use this insurance.

As we prepared the arrangements of his trip; “Medical Insurance” was by far the most stressful task that we had to do in such a short time.

We called different numbers for companies that we were provided, talked to other representatives; some directed us to their links, some took our calls very briefly or never returned our calls.

I have to express my sincere appreciation because YOU were by FAR the Most Professional and Efficient Person. You made us feel like you REALLY care about our needs and understood exactly what we needed.

Thanks so very much for your time and Proficient Service, even now referring us to your Colleague Alesha who will be our main point of contact.

Shelly J.

Travel Insurance

My husband and I have been with ASA for several years after retiring to Mexico. The entire staff of ASA have always been available for us, friendly, helpful, and always looking out for our best interests. Once you are a client of ASA you are family to them. None of the staff will ever NOT be available for you nor will they NOT tackle the difficult questions to get you the information you need. We have international insurance with ASA and have always felt that all our needs are met and that should we encounter a health issue (where ever we are), that everyone at ASA will have our backs and go to bat for us if needed. We have contacted Alesha frequently for questions we have, etc. and she is always available, thorough, and we never feel like we are a bother. Communication and service are stellar and you would be wise to seek them out to be your agent for now and the future.

Donald E.

Travel Insurance

I don’t even know where to begin to describe my experience with your company. My family and I have been clients of yours, traveling the globe for the past decade, recently settling in Hong Kong. Up until this year we have only had small medical bills which were all processed efficiently. When I found out I needed to have a total knee replacement I contacted your office and spoke to Alesha. Within days I had an appointment with the top orthopedic surgeon. Prior to my surgery the hospital was demanding that I pay for my entire surgery upfront, as they didn’t want to wait for an insurance payment. That very same day your company arranged to have payment for the entire cost of my surgery wired to the hospital. I was so relieved that I could focus on my surgery and recovery. There is so much more I could write about every positive interaction I had with your company, and how efficient you reply.

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